Your website just crashed. Your Google Analytics is showing zero data. Your contact form stopped sending emails.
You need a tech person you can actually reach — someone who knows WordPress, Google Analytics, Tag Manager, and all the tools fireplace shop owners rely on. That's us.
Site down right now? Submit the form and mark it as Critical — we prioritise same-day fixes for emergencies.
Submit a Support Request
Tell us what's broken and how urgent it is. We'll get back to you fast.
What We Can Fix
Click any category below to see exactly what we help with. If you don't see your issue, just ask — our tech team has a wide range of skills.
Troubleshooting & Fixing Errors
Maintenance & Updates
Website & Hosting Migration
Analytics & Tracking Setup
Website Speed & Performance
Security & Other Technical Solutions
Transparent Pricing
No surprise invoices. No bloated retainers. Choose the option that fits your situation.
Perfect for one-off fixes, quick troubleshooting, or small tasks. Billed in 30-minute increments — you only pay for the time we use.
For fireplace shop owners who want a dedicated tech expert on call every month. Priority response, regular maintenance, and peace of mind.
For larger projects like full website migrations, complete analytics setups, or custom development work. Fixed price, no surprises.
* Prices do not include applicable taxes. Project quotes provided within 24 hours.
My website went down on the busiest weekend of the year. I messaged at 7pm on a Friday and it was back up by 9pm. I don't know what I'd do without this service.
Angela S.
Owner, Cosy Flame Fireplace Boutique
Why Choose Us
We work with WordPress, GA4, GTM, Google Ads, Search Console, and all the platforms fireplace shop owners use every day. No learning curve on our end.
No ticket queues, no offshore call centres. You get a real person who responds fast and explains things in plain English — not tech jargon.
We always back up your site before touching anything. If something unexpected happens, we fix it at no extra charge. Your site is safe with us.
We don't just patch symptoms. We diagnose the actual problem and fix it properly so it doesn't come back next week and cost you more money.
Most issues are resolved within 24 hours. Critical issues get same-day attention. We know your website going down costs you customers.
Because we also handle SEO, Google Ads, and Analytics, we understand how your tech issues affect your marketing — and fix both at the same time.
Questions Answered
Do I need to be on a retainer to get help?
What platforms do you work with?
How quickly will you respond?
Will you break my website?
Can you help set up Google Analytics and Tag Manager from scratch?
Do you offer ongoing website maintenance?
Ready to Fix It?
Submit a support request and we'll get back to you fast. Critical issues get same-day attention.
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