Email Marketing · Nurture & Convert

Stay Top of Mind
Until They're
Ready to Buy.

Most fireplace customers don't buy on their first visit. Email marketing keeps your shop in front of them — with seasonal offers, helpful content, and timely reminders — until they're ready to make the call.

Fireplace Industry Specialists
No Long-Term Contracts
Results-Focused

Get a Free Strategy Session

Tell us about your fireplace business and Pip will personally review your online presence — free, no obligation.

No spam. No obligation. Pip will personally review your business.

The Problem

Sound Familiar?

Lost Leads

Someone visits your website, browses your fireplaces, then leaves. Without email capture, they're gone forever — even if they were genuinely interested.

Seasonal Slumps

Fireplace sales are seasonal. Email marketing lets you stay connected year-round and drive sales during the shoulder months.

No Follow-Up System

Most shops have no system for following up with enquiries. A simple automated email sequence can convert cold leads into paying customers.

Customers Forget You

A past customer who loved their fireplace is your best source of referrals — but only if they remember you exist. Regular emails keep that relationship alive.

Low Repeat Business

Accessories, servicing, and upgrades are recurring revenue opportunities. Email marketing is the most cost-effective way to promote them.

No List Building Strategy

Without actively growing your email list, you're entirely dependent on paid ads and SEO for new customers.

Email Marketing for Fireplace Shops

Everything Included

List Building & Setup

  • Email platform setup (Mailchimp, Klaviyo, or ActiveCampaign)
  • Lead magnet creation (fireplace buying guide, installation checklist)
  • Opt-in form design and website integration
  • List segmentation by customer type and interest
  • GDPR-compliant signup and unsubscribe setup

Automated Email Sequences

  • Welcome sequence for new subscribers
  • Lead nurture sequence for enquiries
  • Post-purchase follow-up and review request
  • Seasonal promotion sequences (autumn/winter push)
  • Re-engagement sequence for cold subscribers

Monthly Email Campaigns

  • 2 broadcast emails per month
  • Seasonal offers and promotions
  • Product spotlights (new arrivals, bestsellers)
  • Educational content (fireplace care, safety tips)
  • Event invitations (showroom open days, sales)

Reporting & Optimisation

  • Monthly open rate and click rate report
  • Subject line A/B testing
  • List health monitoring (unsubscribes, bounces)
  • Revenue attribution from email campaigns

The Process

How It Works

1

Set Up & Grow Your List

We set up your email platform, create a compelling lead magnet, and add opt-in forms to your website so you start building your list from day one.

2

Build Your Automations

We create the automated sequences that work for you 24/7 — welcoming new subscribers, nurturing leads, and following up with past customers.

3

Send, Test & Improve

We send your monthly campaigns, test subject lines and content, and report on what's working so your email performance keeps improving.

"
We had a list of 400 customers we'd never emailed. After setting up a simple autumn campaign, we booked 12 fireplace installations in one month. Email marketing pays for itself.

Paul N.

Owner, Northern Hearth Fireplace Co.

Questions Answered

Frequently Asked Questions

What email platform do you use?

How do I build an email list from scratch?

How often should I email my list?

What's a good open rate for email?

Can email marketing work for a local business?

Do you write the email content?

Ready to Get Started?

Claim Your Free Strategy Session

No cost. No obligation. Pip personally reviews your fireplace business and tells you exactly what to do next.

No spam. No obligation. Pip will personally review your business.